Delivery Information

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided once your order has been dispatched.

Please note that delays may occasionally occur due to high order volumes, weather conditions, customs clearance, or courier-related issues.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and selected shipping option.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible so we can assist in resolving the issue with the shipping carrier.

International Shipping

For international orders, customers may be responsible for customs duties, taxes, or import fees required by their country.